Johor Bahru · Est. 2009
A Workshop Where Time Is Treated With Care
Hand-worked repair and restoration for mechanical, automatic, and quartz timepieces. Each watch is considered on its own terms, and attended to at a careful pace.
Enquire About Your WatchWhat We Offer
Three Services, Offered With Attention
Each of our services is considered separately, priced clearly, and carried out by hand. Nothing is rushed; nothing is recommended beyond what the watch actually needs.
Complete Service Overhaul
A full, hand-worked overhaul for mechanical and automatic timepieces. The movement is disassembled, cleaned, re-oiled, and timed carefully before reassembly. Suited to owners of heritage and everyday watches who would like their piece brought back to good order.
- Full disassembly and ultrasonic cleaning
- Fresh lubrication and precision timing
- Written condition report on return
- Settling-in check before collection
Water-Resistance Restoration
A tidy service for quartz and everyday watches, covering battery renewal, gasket replacement, and a pressure check to restore water resistance. Includes cleaning of the case and caseback, and a gentle polish of the crystal. Replaced parts are kept aside for you to inspect.
- Battery renewal with quality cells
- Gasket replacement and pressure test
- Case and caseback cleaning
- Crystal polish where appropriate
Dial & Case Restoration
A gentle restoration for watches carrying the marks of years of wear, covering case refinishing, crystal renewal, and dial tidying in keeping with the piece's character. Well suited to inherited and sentimental watches. Each restoration is discussed with you first, and we recommend only what the watch truly needs.
- Case refinishing by hand
- Crystal renewal and fitting
- Dial tidying, character preserved
- Pre-work consultation, no surprises
Why Waktu Mutiara
Qualities That Matter to Watch Owners
Work Done by Hand
Every service is carried out by the hands of one craftsperson from start to finish — no assembly-line processes, and no steps passed off to an assistant.
Clear, Fixed Pricing
Pricing is stated openly for each service. You are quoted before work begins, and the figure does not change without your agreement.
Consultation First
For restoration work, we speak with you before anything begins. Only what the watch genuinely requires is proposed — we take our time understanding what matters to you about the piece.
Written Condition Reports
Overhaul clients receive a written note on the state of the movement before and after service. You know exactly what was attended to.
An Unhurried Approach
Mechanical work on a watch cannot be rushed without cutting corners. We give each piece the time it needs, and we communicate realistic timelines from the outset.
Care for Sentimental Pieces
Many of the watches that come to us carry personal history. We handle inherited and gifted pieces with the same regard we would bring to our own.
Ready to Begin
Is There a Watch You Have Been Meaning to Have Looked At?
There is no pressure to commit before you are ready. Send us a message, tell us about your watch, and we will let you know what we think it needs and what that would involve.
[email protected] · Tue – Sun, 10:00 am – 7:00 pm
Common Questions
Things People Often Ask
How do I know if my watch needs an overhaul?
How long does a service overhaul take?
Do you work on all watch brands?
What is included in the water-resistance restoration?
Will restoration change the look of my watch?
How are the prices structured?
Find Us
Our Workshop
No. 9, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor
Get in Touch
We Would Be Glad to Hear From You
Tell us a little about your watch and what you have noticed, and we will respond with an honest assessment of how we can help.
Contact Details
-
Phone
+60 7-2248 6053 -
Email
[email protected] -
Address
No. 9, Jalan Wong Ah Fook,
80000 Johor Bahru, Johor -
Hours
Tue – Fri: 10:00 am – 7:00 pm
Sat – Sun: 10:00 am – 5:00 pm
Monday: Closed